May I brag about our team of Associates just a little? We are going to end the year very close to even with last year sales. With this years national economic malaise, that is a very positive result. Why? How?
For November, we were virtually identical to last years November while the State of NM was down around 10 to 15% in rooms and dollars. Both our number of rooms and sales dollars were even with 2008 yet the town of Taos numbers dropped about 25%.
Thanks to each team member at Indian Hills Inn, Taos Plaza for their efforts during 2009. Their attention to sales on the phone and at the front desk, to professional housekeeping, to maintenance with pride, to cleanliness and friendliness, etc. are all part of why and how we've achieved such positive results during very trying times for many people.
Guests who reserve for 1 night are adding more nights to their stay. Guests are telling us that we are providing them with the kind of friendly, helpful service that they don't often get. We hear from many who appreciate our helping with their area wander about plans (remember, we claim our team provide excellent "tour guide" like service). Give them a chance and they'll make certain you enjoy as many days as you'll allow us to guide your Taos area entertainment.
Again, thanks to both each of our team members and every Guest who's visited Indian Hills Inn, Taos Plaza. You've got maybe 40 lodging choices in just the Taos area. We're very grateful you chose us! Make 2010 your best year yet!
Monday, December 28, 2009
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