Some of the Hotel Details we miss but you may need!

Had a call earlier today from a Guest who needed to know about our WIFI.  First, we have it via Qwest DSL.  Works most of the time but there are days.  Different from the big city hotels, ours is free, not an added $10-15 per day.  How do they get away with that...high rooms rates...parking fees...WIFI fees?  Our basic rates are usually amongst the most reasonable in Taos plus we thro in the free WIFI, parking, continental breakfast.

Another party asked about the various online booking systems and agencies.  You know, the ones who advertise on TV all the time.  Famous actors and such.  Let me tell you bluntly, if you get a quote of $65 from one of those sites, call us direct, we will almost always be able to match that number.  If we happen to be busy with rates a bit higher, we'll still try to meet any website you get rates from for us.  We'll often be able to match other property quotes.  It certainly makes it easier if you even have a copy to give us when you check in but we'll probably let that slip too.  The real benefit for booking direct is accuracy and easy changes or cancellations.  We'll cover all the details when you book (unless the numbers change), we'll always allow a 24 hour cancellation (unless you bought a super discounted non refundable prepaid rate direct from us), we don't charge any wee-wee fees (it's rate plus tax) like some of those online people do.  Remember, there is NO FREE LUNCH.  They buy a block of rooms from us, mark the rate up, add some service (wee-wee) fees, and sell it to you at something higher and with more restrictions than you calling us direct.  BTW, that advice applies to every hotel you stay with, anywhere in the world.  Do your research online, check out all the sites, then go to the hotel site directly and/or call the hotel direct.  That also means try to get around the central reservations number.  Direct means call the front desk or property front desk/reservations person.

Our single king deluxe rooms offer a small gas log heater/fireplace.  Pretty romantic on a cold fall/winter night.  The heater is a thermostatically controlled "wall heater" that has a glass front with manufactured logs.  They are more efficient than a real fireplace and vastly cleaner for air quality.  Hope you enjoy them.

Why do we triple sheet our beds?  First, it looks much cleaner and neater than a pilled blanket.  Second, it keeps the blankets cleaner.  Third, we just think it is a more professional way of offering the room.

Our solar heated swimming pool is still open but will be closed soon.  The sun is keeping it in the 70's but that will decline shortly.  We usually close it around late September or early October.

Continental breakfast is a bit varied but usually includes bagels, toast, juice, coffee, tea, hot chocolate (seasonal), yogurt, hard boiled egg, oat meal (seasonal).  We also try to have little gift bags with an assortment of give aways.  Nothing fancy but always a little extra.  We also offer single cup coffee in the rooms.

We currently offer an full lineup of cable TV chanels including HBO movies and specials.  Our TVs are all 25 and 27" models with remotes (as long as the remotes don't gro legs).

Our office is open from 7 AM until 10 PM daily, year round.  Late reservation arrivals use the night bell to rouse the night person.  Our phone system allows Guests to call out 24 hours and to receive calls by instructing your family to call the hotel, then follow the instructions you've given them to ring your room.  The phones also include voice mail and wake up / alarm clock features.

We also hope you'll join us by following the blog, tracking us on Twitter.com/indianhillsinn, and follow us on Facebook.  I also invite you to share us with your family and friends.  As a small independent business, we live for referrals.  Earning those referrals is our franchise.  Thanks for both the returning Guests and the referrals of business and social network connections.

www.newmex.com/indianhillsinn     800-444-2346     Fall Colors are Coming to the Mountains of NM